Privacy policy

Privacy Policy

At Soileh, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect:

Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, shipping address, billing information, and phone number.

Order & Payment Details: We collect payment information securely through trusted third-party payment processors. We do not store your full payment details on our servers.

Website Data: We may collect anonymous website usage data (such as pages visited, time spent on the site) through cookies and analytics tools to improve our website experience.

2. How We Use Your Information:

To fulfill orders and provide customer service

To communicate with you about your order or inquiries

To send you occasional updates, product launches, or special offers (only if you opt-in)

To improve our website, services, and user experience

3. Sharing Your Information:
We do not sell, rent, or trade your personal information. We may share necessary information with trusted third parties only for the following reasons:

Payment processing

Order fulfillment and shipping

Website hosting and analytics

4. Your Rights:
You have the right to access, update, or request deletion of your personal information at any time. To do so, please contact us at hello@soileh.co

5. Cookies:
We use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though it may affect your ability to use some site features.

6. Data Security:
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Changes to This Policy:
We may update this Privacy Policy from time to time. We encourage you to review it periodically.